How do I use a coupon?
Just type the provided coupon code in the designated text box over the shopping cart contents and click on the "APPLY" button. Only one coupon can be used at a time. Once a coupon is submitted and validated the benefits received cannot be undone. Alternatively, you can call toll free 866-446-0500 to place an order utilizing your coupon .
How do I remove an item from my cart?
There are 2 ways to do it: you can check the "Remove" box to the right of each item or set their quantities to 0 and then click the "UPDATE" button underneath or the update icon (
) in the item's row.
How do I change quantity for an item?
Just type the desired quantity for the item in the "Qty." box and click the "UPDATE" button underneath or the update icon ( next to it.
Checkout information
Safe shopping guarantee:
Our web site utilizes SSL (secure socket layers) in order to encrypt all personal information, including your
name and credit card number, so that it can't be read while being transferred from your web browser to our
Internet site.
Why am I being asked for my email and a password?
Your email is needed so you can receive a confirmation of your order and instruction to track it. By providing a password, you protect the details of your transaction and you'll be able to significantly simplify the checkout process next time you shop from us.
Shipping information
How long will it take for my order to be shipped?
Most items are in stock and ready to ship. Your order will normally be shipped within 24 - 48 hours once payment is confirmed.
How will you ship my order?
shipments are made via FedEx Ground.
How can I track my order?
You will be notified by email when your order ships and you will receive a tracking number that will allow you to check on shipping progress.
Payment information
When do I get charged?
You will NOT be charged until your FedEx tracking number has been issued. Please allow 24 hours for your FedEx confirmation to be logged into FedEx's main system and recieve yoru email or somethign like that
Do you offer any guarantee?
Yes. We GUARANTEE that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them. For more details read our "Secure Shopping Guarantee"
How do you protect my personal information?
Our web site utilizes the leading SSL (secure socket layers) technology in order to encrypt all personal information, including your name and credit card number, so that it can't be read while being transferred from your web browser to our Internet site.
